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GET
Get Call Recording

Authorizations

collectwise_key
string
header
required

Active, unexpired API key belonging to an active organization. Optional organization/key signing and organization IP restrictions also apply; see API Access.

Headers

x-cw-timestamp
string

Required together with x-cw-signature when signing is enabled for this key or organization. POST /security/verify also requires signing whenever a usable secret exists. Canonical Unix seconds, within ±300 seconds. See API Access for CW1 signing.

Pattern: ^(0|[1-9][0-9]*)$
x-cw-signature
string

CW1 HMAC-SHA256 signature: v1= followed by 64 lowercase hex digits. Use the decoded 32-byte signing secret and exact request bytes. See API Access.

Pattern: ^v1=[0-9a-f]{64}$

Path Parameters

callId
string
required

The unique identifier for the call

Query Parameters

format
enum<string>
default:standard

Recording format

Available options:
standard,
multichannel,
scrubbed,
scrubbed_multichannel
include_transcript
boolean
default:false

Include call transcript

include_analysis
boolean
default:false

Include call analysis

Response

Call recording retrieved successfully

recording_url
string
required

URL to the audio recording file

transcript
string

Full conversation transcript (if requested)

analysis
object

Call analysis data (if requested)